The temperature in Dallas from 11:00 am until eventually perfectly soon after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't filled with climate as The trail was immediate instead of altered apart from slight turbulence which induced altitude modifications to stay away from. The weather conditions in DC was clear and no rain. Climate predicted for Charleston WV did arise forty five minutes once the originally scheduled landing time ought to have occurred. It can be my belief that American Airways might have and ought to have available a lot more in just how of logistical experience in Dallas for gate availability and contingency options when gates are blocked, more aid for delayed connecting flights to help passengers and keep away from missed flights, plus much more humanity and knowledge for passengers stranded during the night in a considerable metropolis without details, methods, and so forth. We weren't provided just about anything by Vanessa S. or perhaps the gate staff. I did Visit the ticket counter in DC plus a Manager, Sandra did give our to start with and only apology and information on hotel shuttles within the airport and a discount voucher fantastic at various resorts. Incidentally, our luggage which was checked was not accessible to us on Friday night time and we had been provided a complimentary toiletry bag. Baggage personnel have been very courteous along with the highlight of our shopper expertise. Simply because we could not get re-booked till the subsequent working day and I could not reach Charleston WV as needed for business enterprise obligations, I rented a resort place in DC along with a rental vehicle and drove myself to Charleston WV from Washington DC. the subsequent morning so that you can get there as required. The result of my knowledge still left me emotion really let down in The shopper service accessible at American Airways.
Flight out of Ft Lauderdale at 5pm connecting to Charlotte NC at 6:30pm. The very first flight left forty five minutes late creating us miss our connecting flight to Harrisburg, Pa. Explained to the subsequent flight could be at midnight so we hold out until eventually then (I am with my disabled 84 year aged mother) At midnight we have been explained to the flight was cancelled, there were no hotels available and another flight was 12 the following day.
My husband And that i experienced flight reservations for now (March fifteen, 2014) and after a routine heart scan on Wednesday of the week, he was diagnosed by using a extreme heart trouble. On Friday, March 14, 2014 he had to have a coronary heart catherization and it was extremely hard for us to go on our vacation. I called American Airlines Purchaser Service and was nicely instructed “hard luckâ€.
i ordered a ticket #TMRYPL on jan one 2016 departing bflo ny to melbourne, fla, i was not able to use the ticket and experienced dr. Be aware to substantiate when contacting one particular of the brokers I had been informed while the credit is fo r130.
On Dec. 5th my spouse, Tamar and find out good friends Keith and Janet Burd and I were being returning from a 7 working day cruise on Superstar Cruise Lines. We were scheduled to return from Miami to Louisville, KY via Charlotte on American flight 2448 at 1:00 P.M.The flight was delayed and we had been vulnerable to lacking our connecting flight outside of Charlotte. The ticket agent certain us that we would have plenty of time to generate the link in Charlotte. Properly, the flight obtained later and later on plus the ticket agent then informed us that we must make any connecting flight adjustments in Charlotte. After the plane finally arrived and all passengers boarded, there was An additional hold off on account of mechanical difficulties. Then, the flight was cancelled and we have been explained to to return towards the gate wherever an agent would rebook us. Okay so…..one hundred fifty passengers with one agent !
I went to my resort and expended the next 4 hours on the phone with AA in an try and contain the bag despatched to LGA very first thing each morning, where I might be waiting.
Hi, I required to adjust this reservation, I booked this flight, I purchased insurance plan, I’m needing to go take a look at my mom who may have terminal Mind cancer, I’ve been flying American The full time to get to check out her. I are already having insurance plan every time, and this time, My partner is snowed in and may’t occur home in the perfect time to look right after my Young children so I can leave. I are over the telephone now for more than one hour endeavoring to adjust or get something likely with my flight with Definitely no results as well as the travel insurance you present and market as won't go over this type of excursion adjust emergency (!
This exercise is just not just one American Airlines ought to go on to apply as is dehumanizing and down suitable inconsiderate of paying consumers. This working experience has entirely still left a foul style in my mouth and it took from The nice trip I recently skilled .
However because of weather conditions I used to be not able to get out with the tri towns on time this past 7 days. However I am very disappointed with American Airways customer service.
If I can do that, why can’t do this? Listed here’s a suggestion. Because the brokers cannot see USAIR, why not give them access to the web to allow them to see offered USAIR flights? There have been many USAIR flights that will have looked after no less than 50 percent on the individuals that required to flights.
In April 2014 I used to be specified a voucher for assisting with the sick affected individual on one of yur flights. Sad to say on account of some unforeseen conditions I haven't been ready to make use of the voucher.
after arrival at airport I was knowledgeable which the flights had been overbooked and I could reach Dallas the subsequent morning although not to Las Vegas.
My Mom had a worst expertise with AA flight.my Mom is 81 yrs.previous lady who isn't going to communicate English.We requested wheelchair support as a consequence of her arthritis in addition to a language issue.We had reconfirmed out request ahead of her departure and a few days before all with each other four instances.At DFW airport she required to improve aircraft.She acquired from the plane and was instructed to await a wheelchair assistance.After waiting around while no one arrived to help her.Due to not getting a wheelchair support on time she skipped her connecting plane to N.J.Someway she handle to obtain a aircraft although not until up coming morning.Agent was helping her to create an arrangement for her to remain right away on the Airport.
I've to confess which i was selfishly delighted in order to e-book my flight just before all of your current other consumers and which the agent was capable to remove the fees.